On this page you will find information about how your personal data is used and full information about how your personal data is processed.
We will need to share some of your personal data with some third parties, for example our partners and suppliers, or any third parties that provide a service that you sign up for through the Platform. Partners who provide quotes to you through our Platform will make checks against various databases to assess your eligibility for a quote and will make decisions about you by wholly automated means. Those partners are responsible for how they process your personal data.
We are Coincrop and we are the data controller of the personal data that you provide on the Platform and/or that we collect about you. This means that we are the company responsible for deciding how your data is processed.
Information We Collect
The followings are the types of information we collect when you register for and use Coincrop services:
Service Usage Information
Through your access to and use of Coincrop services, we may monitor and collect tracking information related to usage including but not limited to your phone number, access date and time, device type and device identification, operating system and hardware setting, browser type, and information derived from SIM card, network operator, IP address, GPS, base station and WLAN (“Service Usage Information”). This information may be directly obtained by Coincrop or through third-party service providers. The collection of Service Usage Information helps our systems to ensure that our interface is accessible for users across all platforms and can aid during criminal investigations.
all messages, requests or other information you send in the course of your contact with Coincrop;
all communications and file attachments in connection with your transactions with other users or other data generated primarily through your communications with them.
Information Coincrop Automatically Collects
Most of the personal information that we collect is directly provided by you. In the following situations, we will collect and process the information about you:
A, where you register for, log in or visit Coincrop, or use any service of Coincrop;
B, where you voluntarily complete any user survey or provide feedback to us via email or any other channel;
Information Collected from the Third-party Sources
We may collect information about you from third-party sources, including but not limited to, the following channels:
A, marketing partners and resellers;
B, advertising partners and analytics providers.
How We Use The Inforation We Collect
We use the information we collect about you for the following purposes or in the following ways:
To Provide and Maintain Coincrop Services
We use the information collected to deliver, maintain and provide better CoincropServices (including but not limited to processing transactions) and verify Users’ identities.
We use the IP address and unique identifiers stored in your device’s cookies to help us authenticate your identity and activities and provide Coincrop Services. Given our legal obligations and system requirements, we cannot provide you with all or some of Coincrop Services without data like Identification Information, Supervision Information, Service Usage Information, Communication Information, and Transaction Information.
To Protect Our Users
We use the information collected to protect our platforms, Users’ accounts, and archives.
We use IP addresses and cookies to protect against automated abuse such as spam, phishing, and Distributed Denial of Service (DDoS) attacks.
To Comply with Legal and Regulatory Requirements
For Measurement, Research and Development Purposes
We actively measure and analyze data to understand the way you use and interact with Coincrop services. This review activity is conducted by our operation teams to continually improve our Platforms’ performance and to resolve issues with the user experience. In addition, we use such information to customize, measure, and improve Coincrop services and the content and layout of our websites and apps, and to develop new services.
We continuously monitor activity information within our systems and our communications with users to look for and quickly fix problems.
To Communicate with You
We use personal information collected, like your phone number or email address to interact with you directly when providing customer support on a ticket or to keep you informed on logins, transactions, account security and other aspects. Without collecting and processing your personal information for confirming each communication, we will not be able to respond to your submitted requests, questions, and inquiries. All direct communications are properly kept at Coincrop or the service provider designated by Coincrop, to be reviewed for accuracy, to be kept as evidence, or to be used to perform other statutory or contractual obligations.
To Facilitate Corporate Acquisitions, Mergers, or Transactions
We may process any information regarding your Coincrop account and use of Coincrop services as is necessary in the context of corporate acquisitions, mergers, or other corporate transactions.
For Marketing and Advertising
We may share your personal information with our marketing partners for the purposes of targeting, modeling, and/or analytics as well as marketing and advertising.
For Any Other Purpose
We may disclose your personal information for any other purpose you consent to.
If we think you may like specific Coincrop services or products and services of our partners, we hope to keep you informed about such products or services.
If you agree to receive the above marketing information, you can choose to receive it at any time in the future.
You have the right to ask us at any time to stop contacting you for marketing purposes or to send relevant information to you. If you do not want to be contacted for marketing purposes in the future, please click on the unsubscribe link in the bottom of the marketing email and submit your request to unsubscribe.
How We Store And Protect User Date
Coincrop has kept your personal information safe using fault-tolerant secured storage with industry standard encryption and implemented a number of security measures to ensure that your information is not lost, abused, or altered, including, but not limited to:
Materials containing your personal information will be stored in a locked place.
Computer data containing your personal information will be stored in the computer systems and storage media that are subject to strict log-in restrictions.
Only authorized employees are permitted to come into contact with your personal information and such employees must comply with our internal confidentiality rules for personal data. We have also imposed strict physical access controls to buildings and files.
Our web server is protected by the “firewall”.
Please note that it is impossible to guarantee 100% security of information. As such, we request that you understand the responsibility to independently take safety precautions to protect your own personal information. You agree that we shall not be liable for any information leakage and other losses not caused by our intention or gross negligence, including but not limited to hacker attack, power interruption, or unavoidable technical failure, to the maximum extent permitted by law.
If you suspect that your personal information has been compromised, especially account and/or password information, please contact email@example.com.
Unless otherwise stipulated by law, you agree that we have the right but not the obligation to retain all the collected personal information for the duration of your Coincrop account for 5 more years after the account is closed.
Transfers of Personal Information
You understand that we have the right to have all or some of the collected personal information transferred to or stored in other countries or regions than your country of nationality, your country of residence, or the country where the server is, without your specific consent, under the following circumstances:
A, if it is necessary to protect, process, analyze, reasonably use the personal information;
B, if it is necessary to enforce agreements with our Users;
C, if it is necessary for the public interest;
D, if it is necessary to establish, exercise or defend the rights of us, our partners, or other Users;
E, other circumstances required by law or government orders.
Right of Access
You have the right to access or obtain copies of your personal information. We may charge a reasonable fee for providing the access service.
Right to Rectification
You have the right to correct your personal information that you deem inaccurate. You also have the right to ask us to complete the personal information that you deem incomplete within a reasonable limit.
Right to Erasure (Right to be Forgotten)
You have the right to request the erasure of your personal data under certain circumstances.
Right to Restriction of Processing
Under certain circumstances as required by law or as specifically reminded by us, you have the right to request us to restrict the processing of your personal information; however, you understand that such restriction of the processing may prevent us from providing you with some of Coincrops Services.
Right to Object
Under certain circumstances as required by Law or as specifically reminded by us, you have the right to object to the processing of your personal information; however, you understand that such objection of the processing may prevent us from providing you with some of Coincrop services.
Right to Data Portability
Under certain circumstances as required by Law or as specifically reminded by us, you have the right to request us to transmit the personal information that we collect to another body, or directly to you. We may charge a reasonable fee for providing the transmission service.
Privacy Policies of Coincrop